Candle Care

All our candles have been lovingly hand poured in the UK using quality fragrance and essential oils and high-quality soy wax to achieve a long, clean and even burn. We use natural wood wick which creates a calming, crackling sound and all our candles are vegan, sustainably sourced and does not contain any animal bi-products. For our sculptural candles, we use cotton wicks free from lead & zinc.

By simple following the few instructions and safety precautions, you can be ensured that you will get the best from your candle each time you use them.

Burning Instructions

Trim the wick to 5mm before lighting. Burn for 2-4 hours a time, ensure the melt pool reaches the edge of the candle container before extinguishing, this will help to prevent a 'tunnelling effect' and is especially important during the first burn. Always place the candle and burn on a level fire resistant surface. We advise on not burning your candle any longer than the maximum recommended burn time. Keep your candle free from any foreign material, this includes wick trimming and matches. 

Extinguishing Your Candle

We advise using a candle snuffer to extinguish your candle. This will prevent your wicks from drifting off centre, thus maximising your candle burn time. Blowing out your candle is not recommended as liquid wax may splatter and your wick may continue to glow and emit a small amount of smoke - which is perfectly natural when you extinguish a candle when blowing out rather than using a snuffer. Once your candle is extinguished, allow the wax to solidify and then follow the candle storage advice below. 

Trimming Your Wick

Before lighting your candle, always trim your wick to 5mm with a pair of sharp scissors or preferably a pair of candle Wick Trimmers. This helps to stop any build up on your wicks and encourages your candle to perform to its best, providing the cleanest and even burn possible. ​

Candle Storage

Candles are sensitive to light and temperature - you can avoid your candles from cracking and melting by storing your candles in an upright position and in a cool, dry place, away from direct sunlight. Keep your candles dust free by covering the candle with a lid, a dust cover or by placing your candle under a glass cloche out of direct sunlight. 

​Avoid Draughts

Candles do burn at their way best in still air, if you cannot avoid draughts, follow the candle safety above and turn your candle periodically to help avoid your candle burning unevenly. 

Candle Safety

To prevent fire and serious injury always burn your candle within sight. Avoid draughts, vibrations and keep out of reach of children and pets. Never burn your candle on a delicate or non-heat resistant surface or near anything that can catch fire. See label on the bottom of the candle for further health and safety advice. 

Wood Wick Burning Instructions

Due to the unique design of the wood wick, it is unlikely that the candles in the jars would need trimming. When lighting the candle, light the wick at one end and allow the flame to naturally flow across the wick. Your flame height may vary, and it may occasionally even appear to self-extinguish. Even at a low flame, the wick will continue to heat, and the flame height should return shortly.

How To Fix A Tunneling Candle

If you candle does happen to tunnel, here are a few tricks for you to try in resetting the candle memory so to get an even burn: 

- Wrap the candle up in a little dome of aluminium foil leaving only a small opening on top of the flame. This will ensure an even burn as the foil will reflect the heat from the flame. Be sure not to leave the candle unattended and take care when removing the foil as it will be hot. 

- A candle topper to keep the candle warmer. Like the aluminium foil, this will reflect heat to the candle and create more warmth for a full wax melt. 

- Using a tealight oil burner, remove the unburned scented wax from the candle and place it on top of the burner. Then place a lit tealight into the burner base and allow the flame to heat and melt the wax above. This is a great way in reusing the scented wax of your candle. 

- You can blow-dry you candle. This is a fairly simple process and is a great way to remedy any uneven wax. Put your tunnelled candle under the direct heat of the blow dryer until the wax liquefies and begins to distribute evenly in the vessel. 

When To Stop Burning The Candle

You should stop burning the candle when there is approximately 1/4 inch of wax remaining at the bottom of the vessel. Extinguish the wick, wash the jar with warm soapy water and reuse for multiple purposes of your choice. We would love to see the different ways in which you reuse your jars. Feel free to tag us on Instagram

Wax Melt Care

Place the candle melt in a wax warmer and light an unscented tea light below or plug in if you are using an electric wax melter. Ensure wax melts are stored in a safe place away from children as they may resemble edibles. Wax melts do not evaporate so once they eventually lose their scent, the wax melt should be discarded. Do not pour melted wax down the sink. 

Sculptural Candle Care

Candles are fragile so to prevent from breaking, treat delicately. Do no leave candle in direct sunlight or heat as this may cause the candle to melt and lose its shape. When lighting the candle, trim wick prior to lighting and allow the candle to burn on a flat, fireproof surface.